1 hour ticket response
Quick support is our chief responsibility and this is the reason why we have a team of trained technical support engineers who are prepared to offer a quick response to any question that you may have. Just send your tech support ticket from the Hosting Control Panel and we will reply back to you within one hour in the worst case scenario. Actually, we strive hard and aim for a twenty–minute trouble ticket response time.
A Topflight Help Desk Service
Each member of our customer support team has several years of experience in the shared hosting plans industry and almost all of them have been with us for at least 5 years. They all are ready to answer all your questions in the most efficient way possible.
An Easy–to–Browse Help Center
Included in the Hosting Control Panel is an easy–to–browse Help Center section, which features various sources of information. You can browse through a regularly updated knowledgebase offering web hosting account management articles and web site administration articles, check our educational video tutorials or have a look at our F.A.Q. section.