Customer Support Channels
A 1–hour Response Guarantee
Our client service staff is trained to easily deal with all shared hosting plans clients’ problems and information requests. Through our ticket system, you’ll be able to share your issue and a support crew representative will go back to you in less than max one hour. Basically, practice has confirmed that the standard reaction time period is 20 mins.
A Top–quality Support Service
Our customer assistance service is supplied by a crew of certified specialists that are prepared to respond to your issue as quickly as possible. It is easy to communicate with the tech support team by opening a technical support ticket from your Hosting Control Panel or by sending us an email message. On business days, you may as well call us on the telephone or use the online chat option.
An Intuitive Help Section
Besthosting’s Control Panel provides a comprehensive practical knowledge base which is built into all areas. In each section, you will find a Help control key which will load for you a list of step–by–step online classes on how to employ a specific option or accomplish a selected action. Also, we have produced course video clips to enable you to get a better idea of the Control Panel’s interface.