Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help section built into your Hosting Control Panel offers a selection of help articles and frequently asked questions. Aimed toward fixing any common issue that you might possibly encounter, they are compiled by our support team of trained technicians.

  • Top quality support service

  • Instructional Video Clips

  • For all of you who would like to find out how to fix a frequently experienced issue by watching a tutorial video clip, we’ve added a compilation of video tutorials to our Hosting Control Panel. All the instructional videos are brief and simple to comprehend. They offer visual demonstrations of various website management activities.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer support service with a 60–minute ticket response time guarantee. A team of knowledgeable customer service technicians will be available to you to reply to all the inquiries that you could possibly have. During off–peak periods, a response will be given within just twenty minutes.