A live chat is a real-time method of communication between a web hosting company's support crew and its clients. It is an efficient way to get some information about the hosting services or have some issue resolved since you're speaking with a live representative. The benefits of using a real-time chat service instead of calling or opening a support ticket are the low possibility of errors at the time you exchange information such as usernames or domain names, the quicker response time as the communication is real-time and the fact that you don't need to stay on the chat constantly - you are able to do something different while the representative investigates the issue in question. Also, you can join a live chat room from any kind of computer that's connected to the world wide web, avoiding the phone costs that you'll have to pay if you are calling to a different country.

Live Chat Support in Shared Hosting

We provide a live chat support service for all of the shared hosting plans that we offer and we can help you with almost everything in real time. If you don't have an account with us yet, we will give you more details about the packages so as to help you to get the most suitable plan. If you are an active customer, we will be able to help you with any general or billing issue in addition to with various common technical problems, for example an e-mail address installation in a desktop email client. In case you can't give us a call for some reason or you are in a country where we do not have a local phone number, the live chat will be the best choice to contact us. Certainly, some troubles need extra time to examine and test, which means that you will need to open a support ticket to our technicians, but nonetheless, we will save your time and help you with many troubles on the chat.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we provide with our semi-dedicated hosting plans, you are able to get the answers for any questions you may have or have lots of issues taken care of instantly. The chat service is online each and every day, so you will be able to get in touch with an agent even on weekends and holidays. In the event that you are not sure which plan is better for your web sites or if our innovative cloud hosting platform covers some system requirements, you may come on the live chat prior to purchasing anything. In case you are a current customer, you're able to get more details about account settings, billing issues along with various common tech troubles you may have, for instance if you are unable to install an email account in a client on your PC. Our live chat can save you plenty of time no matter where you are or when you get in touch with us.